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Detection Timeout, what does this mean? |
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doronsh ![]() Way2call ![]() Joined: Mar 16 2009 Status: Offline Points: 95 |
![]() ![]() ![]() ![]() ![]() Posted: Jan 04 2011 at 10:09am |
The Hi-Phone doesnt hang up the line if it doesnt get a command from the sw application to hang up.
Can you explain the senario?
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zzino0823 ![]() Newbie ![]() Joined: Jan 03 2011 Status: Offline Points: 4 |
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I passed DTMFdigits without "TW," and it worked fine.
However, the call is being hanged up after few seconds.
Is there any way to keep the line open until agent manually hangup the call?
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zzino0823 ![]() Newbie ![]() Joined: Jan 03 2011 Status: Offline Points: 4 |
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Hi,
I am getting "Detection Timeout" event when I try to make a call.
Here are some of the debugging messages I got:
1) Inializing Way2Call Driver
2) Number of devices = 1
3) Device Event: Device Reset Occured
4) DLL version : 13409
5) Firmware Version: 4.03.27
6) Serial Number: HD00USGR02101630010243
7) Product ID: USB
8) Device Name: Hi-Phone Desktop USB 010243
9) Device Type: composite
10) Dialing the number : 91xxxxxxxxx(I was using my number)
11) Call(...) returned : SUCCESS
Device Event: Headset Plugged In
Device Event: Detection Timeout (What does this message mean?)
Device Event: Call - Dialing done
This is what I did to make a call:
CWay2callDriver.Errors xError = (CWay2callDriver.Errors) w2c.Device.Call("TW," + DTMFDigits, true, false); Any suggestion? What I have missed??
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